Real Player FAQ

In most cases, the RealPlayer G2 installation will correctly configure browser MIME types to open the player and begin playback. The instructions below should be used if clicking on a RealMedia link in a Web page does not open the RealPlayer G2.

How do I configure Internet Explorer 3.0x to work with RealPlayer G2?

To manually configure your Microsoft Internet Explorer 3.0x to automatically launch RealPlayer G2 for Windows:

  1. Open Internet Explorer after installing the RealPlayer G2.
  2. From the View menu, select Options.
  3. In the Options dialog box, click the Programs tab.
  4. On the Programs tab, click the File Types button. This opens the File Types window.
  5. Select the New Type button. This opens the New Types window.
  6. Complete the following information:

    Description of Type: RealMedia File
    Content Type (MIME): application/vnd.rn-realmedia
    Default extension for content type: .rm

  7. Click the New button. This opens the New Action window. Complete the following information:

    Actions: Open
    Application used to perform action:
    Browse to the RealPlayer (default is c:\program files\real\realplayer\realplay.exe)

  8. Click the OK button on each window to accept the changes.

Repeat the steps above for each of the file types whose information is listed below.

Description of Type: RealAudio File
Content Type (MIME): audio/vnd.rn-realaudio
Default extension for content type: .ram

Description of Type: RealVideo File
Content Type (MIME): video/vnd.rn-realvideo
Default extension for content type: .rv

Description of Type: RealAudio File
Content Type (MIME): audio/x-pn-realaudio
Default extension for content type: .ram

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How do I configure Internet Explorer 4.0x to work with RealPlayer G2?

To manually configure your Microsoft Internet Explorer 4.0x to automatically launch RealPlayer G2 for Windows, do the following:

  1. Right click on My Computer
  2. Choose Explore
  3. In the Windows Explorer, click View then Options
  4. Click the File Types tab
  5. Scroll to see if RealMedia File is in the list. If yes, then double click on it to open the edit dialog box. If no, then click the New button.
  6. In the dialog box, enter the following information:

    Description of Type RealMedia File
    Content Type (MIME) application/vnd.rn-realmedia
    Default Extension for Content Type .ram

  7. Click the Edit button, enter the following information in the Action dialog box:

    Action open
    Application used to perform action browse to the location of realplay.exe (default is C:\program files\real\realplayer\realplay.exe)

  8. Click OK

Repeat the steps above for each of the file types whose information is listed below.

Description of Type: RealAudio File
Content Type (MIME): audio/vnd.rn-realaudio
Default extension for content type: .ram

Description of Type: RealVideo File
Content Type (MIME): video/vnd.rn-realvideo
Default extension for content type: .rv

Description of Type: RealAudio File
Content Type (MIME): audio/x-pn-realaudio
Default extension for content type: .ra

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How do I manually configure Netscape 3.0x to work with RealPlayer G2?

To manually configure Netscape Navigator 3.0x to automatically launch the RealPlayer G2 for Windows:

  1. Start Netscape Navigator after installing the RealPlayer G2.
  2. Select General Preferences from the Options menu.
  3. In the Preferences dialog box, select the Helpers tab.
  4. Click the Create New Type button. A dialog box opens.
  5. Enter the following information in the appropriate box:

    Description: RealPlay
    MIME Type: audio
    MIME SubType: vnd.rn-realaudio
    File Extensions: ra, ram

  6. Click the Launch Application button and find the directory in which the RealPlayer was installed (default is c:\program files\real\realplayer) and select REALPLAY.EXE as the application to launch.

Repeat the steps above for each of the file types whose information is listed below.

Description: RealPlay
MIME Type: video
MIME SubType: vnd.rn-realvideo
File Extensions: rv

Description: RealPlay
MIME Type: application
MIME SubType: vnd.rn-realmedia
File Extensions: rm

Description: RealPlay
MIME Type: audio
MIME SubType: x-pn-realaudio
File Extensions: ra, ram

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How do I manually configure Netscape 4.0x to work with RealPlayer G2?

  1. Open Navigator 4.0x
  2. Click Edit and choose Preferences
  3. Click Applications
  4. Scroll to see if the RealPlay File type is listed
    If the file type is there, highlight it and click the Edit button
    If the file type is not there, click the New Type button
  5. Enter the following information in the appropriate fields:

    Description of Type RealPlay File
    Extension .ra, .rm, .ram
    MIME Type audio/x-pn-realaudio

  6. For the Application: browse to the realplay.exe (default is C:\program files\real\realplayer\realplay.exe)
  7. Click OK

Repeat the steps above for each of the file types whose information is listed below.

Description of Type RealPlay File
Extension .ra
MIME Type audio/vnd.rn-realaudio

Description of Type RealPlay File
Extension .rv
MIME Type video/vnd.rn-realvideo

Description of Type RealPlay File
Extension .ram
MIME Type audio/x-pn-realaudio

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How do I configure the AOL 3.0 web browser to work with the RealPlayer G2?

The AOL 3.0 browser is a customized version of the Microsoft Internet Explorer browser. RealPlayer G2 for Windows 95 is compatible with the Windows 95 version of the AOL 3.0 browser that is a 32-bit application. There are other versions of the AOL 3.0 browser for Windows 3.1 and Windows 95 that are 16-bit applications.

If you are having problems using the RealPlayer G2 for Windows 95 with your AOL 3.0 web browser, you should verify that you have the 32-bit version of the browser.

To verify that you are using the 32-bit version of the AOL browser:

  1. Reinstall the RealPlayer G2 by double-clicking the executable file. You can download the latest version of RealPlayer by opening the Player and clicking the Check for Upgrade option in the Help menu.

  2. During the installation, the installation program searches your hard drive for web browsers on your system. If the following browsers were found on your system dialog box does not display the AOL browser, then you have the 16-bit version of the browser.

You will need to obtain the 32-bit version of the AOL 3.0 browser for Windows 95. If you are an AOL member, you can download the Windows 95 version of the AOL 3.0 browser for free from AOL. Sign on to AOL, select your Keyword icon, and when the dialog box appears type the word upgrade. The screen for the AOL 3.0 browser appears and explains the steps to upgrade.

During installation, the RealPlayer G2 should automatically configure your browser for helper applications.

To manually configure your AOL 3.0 web browser to work with the RealPlayer G2:

  1. Launch AOL 3.0 after installing the RealPlayer G2.
  2. Click the Globe icon on the Menu Bar.
  3. Click the Prefs button.
  4. Click the Programs button.
  5. Click the File Types.
  6. Select RealAudio File in the Registered file types list. Note: If a RealAudio file entry does not exist, you need to add one. Refer to the instructions below for adding a new File Type.
  7. Click the Edit... button and verify that the Action is open.
  8. Click the Edit... button and verify that the path name in the application used to perform action: field is correct. If it is not, browse to where the RealPlayer is located on your computer and click the OK button.
To add a new File Type:
  1. If a RealAudio entry does not exist in the File Types:
  2. Click New Type.
  3. Enter the following information in the appropriate box:

    Description: RealPlayer File
    Associated Extensions: .rm
    Content Type (MIME): application/vnd.rn-realmedia

  4. Click the New... button.
  5. Type open in the Action: field.
  6. Type C:\program files\real\realplayer\realplay.exe (path name) in the Application used to perform action: field. Note: If you have installed the RealPlayer into a different directory you will need to put this path name in the Application used to perform action: field or browse and select the path to the realplay.exe application.

Repeat the steps above for each of the file types whose information is listed below.

Description: RealPlayer File
Associated Extensions: .ram
Content Type (MIME): audio/vnd.rn-realaudio

Description: RealPlayer File
Associated Extensions: .rv
Content Type (MIME): video/vnd.rn-realvideo

Description: RealPlayer File
Associated Extensions: .ram
Content Type (MIME): audio/x-pn-realaudio

You should now be ready to test your RealPlayer. In order to use RealPlayer through AOL, you must be connected to the Internet.

To test the RealPlayer:

  1. Launch your AOL 3.0 browser.
  2. Once you have logged in, click the Globe icon to launch your web browser.
  3. In the Address field at the top of the browser, enter the following URL: http://www.real.com/products/realvideo/demo/index.html to view the RealVideo Demo web site.
  4. Click a RealVideo hyperlink to launch your RealPlayer.
  5. For more RealAudio and RealVideo clips, please visit Timecast: Your RealMedia Guide. It is located at http://www.timecast.com

Note: You may not be able to access web pages listed on the Sites menu of the RealPlayer G2 . You may want to add the following sites to your Favorites menu.

Real Home Page: http://www.real.com
Timecast: Your RealMedia Guide: http://www.timecast.com
AudioNet Home Page: http://www.audionet.com
PlusZone: http://pluszone.real.com

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How do I configure Prodigy Internet's Netscape Browser 3.0 to work with RealPlayer G2?

Prodigy now has a new Internet Service called Prodigy Internet. Prodigy Internet provides its users with a custom version of the Netscape Navigator 3.0 browser for Windows 95. RealPlayer G2 for Windows 95 is compatible with this version of the Prodigy Internet Browser, however, some manual configuration is required. In addition to manually configuring the browser, you must set the RealPlayer HTTP Proxy to the same port that the Prodigy browser uses, Port 8080.

To configure the Prodigy Internet Netscape Browser to work with RealPlayer G2:

  1. From Prodigy Internet, start Netscape Navigator.
  2. Select General Preferences from the Options menu.
  3. In the Preferences window, click the Helpers tab.
  4. Click the Create New Type button. A dialog box opens.
  5. Enter the following information in the appropriate box:

    Description: RealPlayer
    MIME Type: application
    MIME SubType: vnd.rn-realmedia
    File Extensions: rm

  6. Click the Launch Application button and find the directory in which the RealPlayer was installed (default is c:\program files\real\player) and select REALPLAY.EXE as the application to launch.

Repeat the steps above for each of the file types whose information is listed below.

Description: RealPlayer
MIME Type: audio
MIME SubType: vnd.rn-realaudio
File Extensions: ram

Description: RealPlayer
MIME Type: video
MIME SubType: vnd.rn-realvideo
File Extensions: rv

Description: RealPlayer
MIME Type: audio
MIME SubType: x-pn-realaudio
File Extensions: ram

To configure RealPlayer to use an HTTP Proxy on Port 8080:

  1. Open RealPlayer.
  2. Under the View menu, click Preferences.
  3. In the Preferences window, click the Proxy tab.
  4. Click the Use Proxy box.
  5. Verify that the RealPlayer Proxy is set to Port 1090.
  6. In the HTTP Proxy box, enter Prodigy Internet
  7. In the Port box, enter 8080.
  8. Click the Ok button.

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How do I configure Opera 3.0 to work with RealPlayer G2?

The RealPlayer G2 standalone Player is compatible with the Opera 3.0 browser. However, Opera 3.0 does not recognize the RealPlayer Plugin or RealFlash content. This affects those sites where the content is only offered in embedded or Java accessed Player format. The Plugin recognition problem is corrected in Opera 3.1.

In order to automatically launch the Player and begin playback when a RealAudio or RealVideo link is clicked, the browser needs to be manually configured. Use the following instructions to configure Opera 3.0.

  1. Open Opera 3.0
  2. Click on the Preferences menu option (press ctrl+F11 if the menu is not visible)
  3. From the Preferences menu, choose Associate
  4. In the Associate dialog box, click the New button
  5. Enter application/vnd.rn-realmedia in the Type dialog box
  6. Click OK
  7. Enter .rm in the Extensions field
  8. Click the Show with Registered Application radio button
  9. Click OK

Repeat the steps above for each of the file types whose information is listed below.

Type: audio/vnd.rn-realaudio
Extensions: ra, ram

Type: video/vnd.rn-realvideo
Extensions: rv

Type: audio/x-pn-realaudio
Extensions: ra, rm, ram

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How do I configure Opera 3.1 to work with RealPlayer G2?

The RealPlayer G2 is compatible with the Opera 3.1 browser. However, Opera 3.1 does not yet recognize RealFlash content.

In order to automatically launch the Player and begin playback when a RealAudio or RealVideo link is clicked, the browser needs to be manually configured. Use the following instructions to configure Opera 3.1.

  1. Use the Windows Find, Files or Folders option to locate Npra32.dll
  2. Copy Npra32.dll to the C:\Opera\Plugins folder
  3. Open Opera 3.1
  4. Click on the Preferences menu option (press ctrl+F11 if the menu is not visible)
  5. From the Preferences menu, choose Associate
  6. In the Associate dialog box, click the New button
  7. Enter application/vnd.rn-realmedia in the Type dialog box
  8. Click OK
  9. Enter .rm in the Extensions field
  10. Click the Show with Registered Application radio button
  11. Click OK

Repeat the steps above for each of the file types whose information is listed below.

Type: audio/vnd.rn-realaudio
Extensions: ra, ram

Type: video/vnd.rn-realvideo
Extensions: rv

Type: audio/x-pn-realaudio
Extensions: ra, rm, ram

Once the browser is configured to recognize the standalone Player, you will need to configure it to recognize the plugin.

  1. In Opera, click on the Preferences menu option (press ctrl+F11 if the menu is not visible)
  2. From the Preferences menu, choose Associate
  3. In the Associate dialog box, click the New button
  4. Enter audio/x-pn-realaudio-plugin in the Type dialog box
  5. Click OK
  6. Enter .rpm in the Extensions field
  7. Click the Show with Registered Application radio button
  8. Click the Find Plugin button
  9. A message should appear saying that Opera has found a plugin for this type. Click OK
  10. Click OK for each of the messages, then close the dialog box

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